Prevailing Cultural / Organizational Factors

In December 1976, the Dutch government changed the law, "Work and Rest Regulations for Flight Crews." As a direct result of this change, computation of limits on duty time and required rest were very complicated and difficult to determine in the cockpit (KLM urged crews to contact the company when this computation was needed). In addition, the captain no longer had the option to extend duty time at his discretion. Finally, if duty time limits were exceeded, the captain could be subject to fines, imprisonment, or the loss of his license.

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